How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Aegean Airlines?

Aegean has an online claims form in their Customer Service section. You'll need your booking reference, flight details, and passenger information. Claims can be submitted in English.

How long does Aegean take to process claims?

Aegean typically responds within 6-8 weeks. As Greece's largest airline with good customer service, they generally process claims reasonably efficiently.

Does Aegean fly direct to Greek islands from the UK?

Aegean flies from the UK to Athens, Thessaloniki, and some islands directly during peak season. They also offer excellent connections to Greek islands via Athens.

What about Olympic Air flights?

Olympic Air is Aegean's regional subsidiary. For Olympic Air flights, claims should still be made through Aegean Airlines as they handle customer service for both brands.

Are Athens connections to Greek islands covered?

Yes, if you booked a connecting journey through Athens on a single Aegean booking and arrived 3+ hours late at your final destination, you can claim compensation.

Aegean Airlines Flight Delay Compensation

Was your Aegean Airlines flight delayed or cancelled? Greece's largest carrier must comply with EU261 and UK261 regulations. You could claim up to £520 compensation.

Check If You Can Claim

Claiming Compensation from Aegean Airlines

Aegean Airlines is Greece's largest airline and flag carrier. Based in Athens, they operate an extensive network covering the Greek islands and mainland, plus European and Middle Eastern destinations. They're also a Star Alliance member.

For UK travellers heading to Greece, Aegean offers direct flights to Athens, Thessaloniki, and seasonal island routes, plus excellent onward connections to over 30 Greek destinations. All routes are covered by compensation regulations.

Aegean's Claims Reputation

Aegean has won multiple awards for customer service and generally handles claims professionally. As a well-regarded carrier, they tend to respond to valid claims within reasonable timeframes.

Your Rights When Flying Aegean Airlines

Flight Delays

Arrive 3+ hours late? You're entitled to compensation of £220-£350 for most UK-Greece routes.

Cancellations

Cancelled Aegean flights entitle you to compensation unless you received 14+ days notice or a suitable alternative.

Island Connections

Missed your island connection through Athens? You can claim based on your arrival time at your final Greek destination.

Olympic Air

Olympic Air (Aegean's subsidiary) flights are also covered — claims go through Aegean's customer service.

Popular Aegean Routes from the UK

Aegean connects the UK to Greece and Greek islands:

London Heathrow - Athens

Manchester - Athens

London - Thessaloniki

London - Heraklion (seasonal)

London - Rhodes (seasonal)

London - Santorini (via Athens)

Island connections include Mykonos, Santorini, Rhodes, Corfu, Crete, and dozens more via Athens.

Aegean Airlines Compensation Amounts

Compensation is based on total journey distance to your final destination.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

UK-Athens is approximately 2,400km, typically qualifying for £350 compensation.

How Aegean Airlines Handles Claims

Award-Winning Service

Aegean has won multiple service awards. Their customer service tends to be more responsive than many carriers.

Peak Season

During summer peak season, claim volumes increase. Expect slightly longer processing times from June-September.

Greek Regulation

Aegean is regulated by the Hellenic Civil Aviation Authority (HCAA). Unresolved disputes can be escalated to this body.

Tips for Claiming from Aegean Airlines

Track Island Arrival

For connecting flights, compensation is based on arrival at your final island destination.

Include Olympic Air

Olympic Air flights are part of your claim — Aegean handles both.

Allow Extra Time in Peak Season

Summer claims may take longer due to high travel volumes to Greece.

Use Greek HCAA if Needed

The Greek aviation authority can help resolve unresponsive claims.

Aegean Airlines Compensation FAQs

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