How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Air France?

Air France has an online claims portal on their website. Go to "Help & Contact" and find the compensation request form. You'll need your booking reference, flight details, and to explain what happened. They generally process claims professionally.

How long does Air France take to process claims?

Air France typically responds within 6-10 weeks. As one of Europe's largest carriers, they handle many claims. If you don't hear back within 8 weeks, send a follow-up through their website.

Can I claim if my connection through Paris was missed?

Yes, if your entire journey was on one booking and you arrived at your final destination 3+ hours late due to a missed connection caused by Air France, you're entitled to compensation.

What about strikes in France affecting my flight?

Air traffic control strikes are considered extraordinary circumstances, so no compensation is due. However, Air France staff strikes are within the airline's control, so you may still be able to claim.

Does Air France pay in pounds or euros?

Air France typically pays in euros as a French carrier. You can request GBP, but they may apply their own exchange rate. Consider whether accepting euros and converting yourself is better.

Air France Flight Delay Compensation

Was your Air France flight delayed or cancelled? The French flag carrier must comply with EU261 and UK261 regulations. You could claim up to £520 compensation.

Check If You Can Claim

Claiming Compensation from Air France

Air France is France's flag carrier and one of Europe's largest airlines. Part of the Air France-KLM group, they operate an extensive global network from their Paris Charles de Gaulle hub, making them a popular choice for UK travellers connecting to destinations worldwide.

Whether you're flying direct from London to Paris or connecting through CDG to Africa, Asia, or the Americas, Air France flights are covered by passenger rights regulations. This means compensation is due when things go wrong.

Air France's Claims Reputation

Air France handles claims fairly professionally, though they can be bureaucratic. They tend to respond within reasonable timeframes and have a structured claims process. However, they may initially cite extraordinary circumstances, so be prepared to push back on invalid rejections.

Your Rights When Flying Air France

Flight Delays

Arrive 3+ hours late at your final destination? You're entitled to compensation of £220-£520 depending on the total journey distance.

Cancellations

Air France cancellations entitle you to compensation unless you received 14+ days notice or were offered a suitable alternative.

Paris CDG Connections

Missed a connection through Charles de Gaulle due to an Air France delay? You can claim if you arrived 3+ hours late at your final destination.

Long-Haul Rights

Air France operates many long-haul routes from the UK via Paris, qualifying for up to £520 compensation for delays.

Popular Air France Routes from the UK

Air France connects UK cities to Paris and onwards to worldwide destinations:

London Heathrow - Paris CDG

London City - Paris Orly

Manchester - Paris CDG

Birmingham - Paris CDG

Edinburgh - Paris CDG

Newcastle - Paris CDG

Popular connecting destinations include New York, Los Angeles, Johannesburg, and destinations across Africa and Asia.

Air France Compensation Amounts

Compensation is based on your total journey distance to the final destination.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

UK-Paris is short-haul (£220), but many connecting journeys qualify for £350 or £520.

How Air France Handles Claims

Structured Process

Air France has a formal claims process through their website. They acknowledge claims and provide reference numbers for tracking.

Strike Issues

France experiences frequent strikes. ATC strikes are extraordinary circumstances, but airline staff strikes may still entitle you to compensation.

KLM Partnership

If your journey involved both Air France and KLM flights, claim from the airline that operated the disrupted segment.

Tips for Claiming from Air France

Document Strike Details

If told it's a strike, find out if it's ATC (no claim) or airline staff (potential claim).

Calculate Total Distance

Connecting flights can significantly increase your compensation amount.

Save Your Claim Reference

Air France provides tracking numbers — use these for any follow-ups.

Consider Currency

Air France pays in euros — factor in exchange rates when deciding how to receive payment.

Air France Compensation FAQs

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