How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Finnair?

Finnair has an online claims form in their Customer Care section. You'll need your booking reference, flight details, and passenger information. They have a straightforward online process.

How long does Finnair take to process claims?

Finnair typically responds within 4-8 weeks. As a smaller carrier with good customer service, they tend to process claims efficiently compared to larger airlines.

Does Finnair fly to Asia from the UK?

Yes! Finnair offers excellent connections to Asia via Helsinki. The "northern route" is the shortest between Europe and Asia, making Finnair popular for Tokyo, Singapore, Hong Kong, and more.

Are Helsinki connections covered?

Yes, if you booked a connecting journey through Helsinki on a single Finnair booking and arrived 3+ hours late at your final destination, you can claim compensation.

What about weather in Finland affecting my flight?

Finnair operates in challenging winter conditions regularly. Routine Finnish winter weather is NOT extraordinary circumstances — Finnair is expected to manage this. Only severe, unusual weather may be a valid defence.

Finnair Flight Delay Compensation

Was your Finnair flight delayed or cancelled? The Finnish carrier must comply with EU261 and UK261 regulations. You could claim up to £520 compensation.

Check If You Can Claim

Claiming Compensation from Finnair

Finnair is Finland's flag carrier, operating from their Helsinki hub. They're particularly known for their Asian network — Helsinki's geographic position makes it the shortest route between many European and Asian cities.

For UK travellers, Finnair offers direct flights to Helsinki plus excellent connections to Japan, China, South Korea, Hong Kong, Singapore, and other Asian destinations. All these routes are covered by compensation regulations.

Finnair's Claims Reputation

Finnair has a reputation for good customer service. They generally handle claims professionally and respond within reasonable timeframes. Their Finnish efficiency tends to show in claims processing.

Your Rights When Flying Finnair

Flight Delays

Arrive 3+ hours late? You're entitled to compensation of £220-£520 depending on total journey distance.

Cancellations

Cancelled Finnair flights entitle you to compensation unless you received 14+ days notice or a suitable alternative.

Asia Connections

Long-haul flights to Asia via Helsinki qualify for up to £520 compensation — the maximum available amount.

Helsinki Hub

Missed your Asian connection through Helsinki due to Finnair's delay? You can claim based on final destination.

Popular Finnair Routes from the UK

Finnair connects the UK to Helsinki and onwards to Asia:

London Heathrow - Helsinki

Manchester - Helsinki

Edinburgh - Helsinki

London - Tokyo (via Helsinki)

London - Singapore (via Helsinki)

London - Hong Kong (via Helsinki)

Popular Asian destinations include Tokyo, Osaka, Seoul, Beijing, Shanghai, Singapore, Bangkok, and more.

Finnair Compensation Amounts

Compensation is based on total journey distance to your final destination.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

UK-Helsinki is medium-haul (£350), but Asian connections qualify for £520.

How Finnair Handles Claims

Finnish Efficiency

Finnair tends to handle claims efficiently, living up to Finnish reputation for straightforward processes.

Weather Claims

Finnish airlines are expected to manage normal winter operations. Don't accept weather excuses for routine conditions.

Finnish Regulation

Unresolved claims can be escalated to Traficom (Finnish Transport and Communications Agency) for dispute resolution.

Tips for Claiming from Finnair

Calculate Asia Distance

Asian connections via Helsinki qualify for maximum £520 compensation.

Challenge Weather Excuses

Finnair operates in harsh winters regularly — don't accept routine winter as an excuse.

Note Connection Times

Track your arrival at your final Asian destination, not Helsinki.

Use Traficom

Finnish transport authority can help resolve disputes if needed.

Finnair Compensation FAQs

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