How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Volotea?

Volotea has an online claims form in their Contact section. You'll need your booking reference, flight details, and passenger information. Claims can be submitted in English through their website.

How long does Volotea take to process claims?

Volotea typically responds within 6-10 weeks. As a smaller low-cost carrier, response times can vary. Follow up if you don't hear back within 8 weeks.

Where does Volotea fly from in the UK?

Volotea operates seasonal routes from various UK airports to destinations in Spain, France, Italy, and Greece. Routes change by season, so check their current network.

Is Volotea a budget airline?

Yes, Volotea is a low-cost carrier, but your ticket price doesn't affect your compensation rights. Budget passengers are entitled to the same compensation as those on full-service airlines.

What if Volotea offers vouchers instead of cash?

You're entitled to cash compensation under EU261/UK261 regulations. Don't accept vouchers unless you genuinely prefer them — insist on cash payment.

Volotea Flight Delay Compensation

Was your Volotea flight delayed or cancelled? The Spanish low-cost carrier must comply with EU261 and UK261 regulations. You could claim up to £520 compensation.

Check If You Can Claim

Claiming Compensation from Volotea

Volotea is a Spanish low-cost airline that specialises in connecting smaller and medium-sized European cities. Founded in 2011, they've grown to serve destinations across Spain, France, Italy, Greece, and other European countries.

Unlike major carriers that focus on hub airports, Volotea often serves regional routes and secondary airports. For UK travellers, they offer seasonal routes to Mediterranean destinations that other airlines may not serve directly.

Volotea's Claims Reputation

As a smaller low-cost carrier, Volotea's claims handling can be variable. Be prepared to be persistent and potentially escalate to Spanish authorities (AESA) if needed. Valid claims should be paid regardless.

Your Rights When Flying Volotea

Flight Delays

Arrive 3+ hours late? You're entitled to compensation of £220-£350 for most Volotea routes.

Cancellations

Cancelled Volotea flights entitle you to compensation unless you received 14+ days notice or a suitable alternative.

Budget Ticket Rights

Your cheap ticket doesn't reduce your rights. Low-cost passengers get identical compensation to premium carriers.

Cash Not Vouchers

You're entitled to cash compensation. Don't be pressured into accepting Volotea vouchers or credit.

Popular Volotea Routes from the UK

Volotea serves various seasonal routes from the UK to Mediterranean destinations:

UK - Nantes

UK - Bordeaux

UK - Asturias

UK - Genoa

UK - Verona

UK - Greek Islands (seasonal)

Routes vary by season. Volotea specialises in connecting smaller cities often overlooked by major carriers.

Volotea Compensation Amounts

Compensation is based on flight distance — most Volotea routes qualify for £220-£350.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

Most Volotea European routes are under 1,500km (£220) or 1,500-3,500km (£350).

How Volotea Handles Claims

Smaller Carrier

As a smaller airline, Volotea's claims department may be less resourced than major carriers. Be patient but persistent.

Spanish Regulation

Volotea is regulated by AESA (Spanish Aviation Safety Agency). This authority is effective at resolving disputes.

Online System

Use their online claims form rather than email or phone for the most efficient process.

Tips for Claiming from Volotea

Refuse Vouchers

You're legally entitled to cash — don't settle for Volotea credit.

Document Everything

Keep boarding passes, delay notices, and all communications.

Use AESA

Spanish aviation authority is effective at resolving Volotea disputes.

Be Persistent

Smaller carriers may hope you give up — don't. Valid claims must be paid.

Volotea Compensation FAQs

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