How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Vueling?

Vueling has an online claims form in their Customer Service section. You'll need your booking reference (locator), flight details, and passenger information. As part of IAG, they have established claims processes.

How long does Vueling take to process claims?

Vueling typically responds within 6-8 weeks, though it can take longer during busy periods. If you haven't heard back after 8 weeks, follow up or consider escalating to Spanish authorities.

Is Vueling the same as Iberia?

No, they're separate airlines but both part of IAG. Vueling is a low-cost carrier while Iberia is a full-service airline. Claims must be made to whichever airline operated your flight.

Are UK-Spain flights on Vueling covered?

Yes! All Vueling flights departing from UK airports are covered by UK261 regulations, and flights to the UK from Spain are covered by EU261.

What if Vueling offers vouchers instead of cash?

You're entitled to cash compensation under the regulations. Don't accept vouchers unless you genuinely prefer them. Insist on cash payment — it's your legal right.

Vueling Flight Delay Compensation

Was your Vueling flight delayed or cancelled? The Spanish low-cost carrier must comply with EU261 and UK261 regulations. You could claim up to £520 compensation.

Check If You Can Claim

Claiming Compensation from Vueling

Vueling is Spain's largest low-cost carrier and part of the International Airlines Group (IAG), alongside British Airways, Iberia, and Aer Lingus. They're based in Barcelona and operate extensively across Spain and to UK destinations.

Vueling is popular for UK travellers heading to Spanish destinations like Barcelona, Madrid, Malaga, and the Balearic Islands. All these routes are covered by passenger compensation regulations.

Vueling's Claims Reputation

As a low-cost carrier, Vueling may be more likely to initially resist claims. However, being part of IAG, they follow established procedures. Persistence pays off with valid claims, and escalating to Spanish authorities (AESA) can be effective.

Your Rights When Flying Vueling

Flight Delays

Arrive 3+ hours late? You're entitled to £220-£350 compensation for most UK-Spain routes based on distance.

Cancellations

Cancelled Vueling flights entitle you to compensation unless you received 14+ days notice or a suitable alternative.

Barcelona Hub

Vueling operates many connections through Barcelona. If you miss a connection due to Vueling's delay, you can claim based on final arrival.

Cash Compensation

You're entitled to cash, not vouchers. Don't be pressured into accepting Vueling credit when you deserve money.

Popular Vueling Routes from the UK

Vueling connects the UK to Spanish destinations:

London Gatwick - Barcelona

London Heathrow - Barcelona

Manchester - Barcelona

Edinburgh - Barcelona

Birmingham - Barcelona

London Gatwick - Malaga

Popular destinations also include Ibiza, Palma de Mallorca, Seville, and Bilbao.

Vueling Compensation Amounts

Compensation is based on flight distance — most UK-Spain routes qualify for £220-£350.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

UK to Barcelona/Spanish mainland is typically £220-£350 depending on exact route.

How Vueling Handles Claims

Low-Cost Approach

As a budget carrier, Vueling may try to avoid paying. Be prepared to be persistent and don't accept an initial rejection without question.

AESA Escalation

Unresolved Vueling claims can be escalated to AESA (Spanish Aviation Safety Agency), which has a good track record of resolving disputes.

IAG Procedures

Despite being low-cost, Vueling follows IAG group procedures, which are generally more professional than some independent budget carriers.

Tips for Claiming from Vueling

Refuse Vouchers

You're legally entitled to cash — don't accept Vueling vouchers instead.

Screenshot Everything

Document delays at the airport, keep boarding passes, save all communications.

Use AESA

Spanish aviation authority AESA is effective at resolving Vueling disputes.

Be Persistent

Budget carriers often hope you'll give up — don't. Valid claims should be paid.

Vueling Compensation FAQs

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