How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

How do I claim compensation from Wizz Air?

You can submit a claim through Wizz Air's website via their complaints form in the Help Centre. You'll need your booking reference (a 6-character code) and flight details. Be prepared for the process to take time.

Is Wizz Air difficult to claim from?

Wizz Air has a reputation for being challenging when it comes to compensation claims. They may initially reject claims or take longer to respond. Persistence is key, and using a claims company may help for complex cases.

Can I claim for a Wizz Air flight to/from Eastern Europe?

Yes, all Wizz Air flights departing from UK or EU airports are covered by EU261/UK261. This includes popular routes to Eastern European destinations like Budapest, Warsaw, and Bucharest.

What if Wizz Air doesn't respond to my claim?

If Wizz Air doesn't respond within 8 weeks, you can escalate to the Civil Aviation Authority (CAA) in the UK, or the relevant national enforcement body in other EU countries.

Does Wizz Air offer compensation in vouchers?

Wizz Air may offer airline credit or vouchers, but you're legally entitled to cash compensation. You can decline vouchers and insist on monetary payment.

Wizz Air Flight Delay Compensation

Was your Wizz Air flight delayed or cancelled? You could be entitled to up to £520 in compensation under EU261 and UK261 regulations.

Check If You Can Claim

Claiming Compensation from Wizz Air

Wizz Air is one of Europe's fastest-growing low-cost carriers, with a significant presence in the UK market. Based in Hungary, they operate numerous routes from UK airports to destinations across Europe, particularly Eastern Europe.

Like all airlines operating from UK and EU airports, Wizz Air must comply with EU261 and UK261 compensation regulations. However, passengers have reported that Wizz Air can be more challenging to claim from compared to some other airlines.

What to Expect

Wizz Air has a reputation for initially rejecting claims or citing extraordinary circumstances. Don't be discouraged - valid claims should be pursued. If you face difficulties, consider using a claims management company or escalating to the regulator.

Popular Wizz Air Routes from the UK

Wizz Air operates from several UK airports with a strong focus on Eastern European destinations:

London Luton - Budapest

London Luton - Warsaw

London Gatwick - Bucharest

London Luton - Krakow

London Luton - Gdansk

Birmingham - Budapest

Edinburgh - Vilnius

London Luton - Sofia

Manchester - Katowice

Wizz Air Compensation Amounts

Compensation amounts are fixed by law and the same for Wizz Air as any other airline.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

Most UK to Eastern Europe routes fall into the £220-£350 compensation brackets.

How Wizz Air Handles Compensation Claims

Online Claims Process

Claims must be submitted through their website. The process can be less intuitive than some other airlines, but keep your confirmation number for tracking.

Response Times

Expect longer response times compared to some competitors. If you don't hear back within 8 weeks, consider escalating your claim.

Common Challenges

Wizz Air may cite extraordinary circumstances more frequently. Technical faults and crew issues are NOT extraordinary circumstances - challenge rejections on these grounds.

Tips for Claiming from Wizz Air

Document Everything

Keep all boarding passes, emails, photos of departure boards, and any written communication.

Be Persistent

Don't accept initial rejections without challenge. Many claims are won on appeal.

Consider Claims Companies

For Wizz Air claims specifically, a claims company may help navigate their processes.

Know the Regulations

Reference EU261/UK261 specifically in your correspondence to show you know your rights.

Wizz Air Compensation FAQs

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