How much compensation can I claim for a delayed flight?

You can claim between £220 and £520 depending on the distance of your flight. Short-haul flights under 1,500km qualify for £220, medium-haul flights between 1,500-3,500km qualify for £350, and long-haul flights over 3,500km qualify for £520.

What is the 3-hour rule for flight delays?

Under EU261 and UK261 regulations, you are entitled to compensation if your flight arrives at your final destination more than 3 hours late. The delay is measured by when the aircraft doors open at your destination.

How long do I have to claim flight compensation?

In the UK, you have up to 6 years from the date of your flight to make a claim. However, we recommend claiming as soon as possible while the details are fresh.

What does no win no fee mean?

No win, no fee means you only pay if your claim is successful. If your claim is unsuccessful, you won't pay anything. This removes the financial risk of making a claim.

Why are London City Airport flights often delayed?

London City has unique operational constraints including a short runway (1,508m), steep approach angle, and nearby restricted airspace. Weather conditions, particularly wind and visibility, can affect operations more than at larger airports.

Which airlines operate from London City?

London City serves primarily business-focused carriers including British Airways, Lufthansa, KLM, Swiss, and CityJet. Most routes are to European business destinations, with some domestic UK services.

Can I claim if delay was due to the short runway?

Yes! The airport's operational characteristics, including runway length, are known factors. Airlines must plan appropriately - infrastructure limitations are NOT extraordinary circumstances.

What if weather delayed my London City flight?

Only severe weather qualifies as extraordinary circumstances. While London City is more sensitive to wind and visibility due to its steep approach, routine UK weather doesn't excuse delays.

Do I have the same rights as at other London airports?

Absolutely! UK261 regulations apply equally to all UK airports. London City passengers have identical compensation rights to those departing from Heathrow, Gatwick, or any other UK airport.

LCYLondon City Airport

London City Airport Flight Delay & Cancellation Compensation

Was your flight at London City Airport delayed or cancelled? As a unique business-focused airport with a short runway serving 5 million passengers, you could claim up to £520 compensation.

Check If You Can Claim

Your Rights at London City Airport

London City Airport is a unique airport located in the Royal Docks, just 6 miles from central London and the City of London financial district. Serving 5 million passengers annually, it's designed for business travelers with its convenient location and quick transit times.

The airport has distinctive operational characteristics: a short runway (1,508m), steep approach angle (5.5 degrees), and nearby restricted airspace. Despite these unique features, your passenger rights under UK261 regulations remain fully protected, ensuring compensation for eligible delays and cancellations.

London City Quick Facts

Terminals:1 compact terminal

Runway:1 short runway (1,508m)

Location:6 miles from central London

Passengers:5 million/year

Common Causes of Delays at London City

Weather Sensitivity

The short runway and steep approach make the airport more sensitive to wind and visibility. However, only severe weather qualifies as extraordinary - airlines must plan for these known limitations.

Restricted Airspace

Nearby restricted zones and slot restrictions can affect operations. Airport constraints are NOT extraordinary circumstances - airlines must schedule appropriately.

Aircraft Requirements

Only specially certified aircraft can operate here due to the steep approach. Aircraft availability is an airline responsibility, NOT extraordinary circumstances.

Technical Problems

Aircraft maintenance issues are NOT extraordinary circumstances. Airlines must maintain their fleet properly and have contingency plans.

Airlines Operating from London City

London City serves primarily business-focused carriers:

British Airways→ View guide Lufthansa→ View guide KLM→ View guide

Swiss

Luxair

Alitalia

View all airline guides →

Compensation Amounts

Compensation is based on flight distance, not departure airport.

Flight Distance

Compensation

Example Routes

Under 1,500 km

£220

London to Paris, Dublin, Amsterdam

Most Common

1,500 - 3,500 km

£350

London to Rome, Athens, Marrakech

Over 3,500 km

£520

London to New York, Dubai, Bangkok

Compensation amounts are set by EU261 and UK261 regulations. Each passenger can claim individually.

What to Do If Your London City Flight Is Delayed

Document Everything

Take photos of departure boards, keep your boarding pass, and note the actual departure and arrival times.

Get Written Confirmation

Ask airline staff for written confirmation of the delay reason. This is valuable evidence for your claim.

Keep All Receipts

If you need meals, refreshments, or accommodation, keep receipts. The airline should reimburse reasonable expenses.

Check Your Eligibility

Use our eligibility checker to see if you qualify for compensation and how much you could claim.

London City Compensation FAQs

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